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Customer Service

Experience Award-Winning Service

At Chuck's Furniture, our commitment to exceptional service is more than a promise—it's a tradition that has earned us the prestigious title of "Best of West Virginia" Winner for ten years running! We take pride in setting the standard for outstanding customer service in the furniture industry.

Support Available Every Day

Our friendly and knowledgeable office staff is available every day, ready to assist you via phone or text at 304-292-7621. Whether you have a question, need advice, or require assistance, we're here to ensure that your experience with Chuck's Furniture is smooth and enjoyable. Meet Elizabeth and Alise who are ready to help you!

 Elizabeth at Chuck's Alise at Chuck's


Meet Ralph: Our Seasoned Service Professional

Behind every successful service department is a skilled and dedicated team. At Chuck's, meet Ralph, our seasoned repairman with an impressive 45 years of expertise. Ralph isn't just an employee; he's a testament to our commitment to continuity and excellence. His unparalleled knowledge and commitment to quality service make him an invaluable asset to our customers.

Ralph at Chuck's


Customer Appreciation for Quality Service

Our customers consistently express their appreciation for the high-quality service they receive at Chuck's Furniture. We understand that furniture is an investment, and our goal is to ensure your pieces stay in peak condition. From minor repairs to addressing concerns, our service team is equipped to handle every aspect with precision and care.

Service Resources for You

    At Chuck's Furniture, our commitment to service excellence extends beyond the sale. Discover the Chuck's difference in every interaction with our knowledgeable and dedicated service team. Your satisfaction is our priority, and we look forward to continuing to provide the best service in West Virginia for years to come.